Rules and Terms & Conditions

Cadtree Limited (2031) is a Guernsey registered company incorporated under the laws of Gibraltar with registered address at La Corvee House, La Corvee Alderney GY9 3TQ, Guernsey (the “Casino”), and is part of the Casino Group (defined below). The Casino is licensed and regulated by the Alcohol and Gaming Commission of Ontario (“AGCO”) under the provisions of the Gaming Control Act, 1992, its regulations, and applicable standards and policies. The Casino operates under an agreement with iGaming Ontario (“iGO”) to provide online gambling services to users located in Ontario through the Casino Websites (defined below).

In this Agreement, "you", "your", or "user" refers to any individual who accesses the Services through the Casino Websites, including all Players (defined below). "We", "us", or "our" refers to the Casino and its subsidiaries, affiliates, officers, directors, employees, agents, and contractors.

This Agreement is binding upon you when accessing the Services on the Casino Websites and supersedes any previous versions of rules or terms and conditions.

Definitions

• Account: A unique player account issued by the Casino.
• Agreement: These Rules and Terms & Conditions.
• Casino Group: Cadtree Limited and all affiliated, sibling, parent, and subsidiary companies, including their officers and employees.
• Casino Websites: www.spincasino.ca, www.rubyfortune.ca, www.jackpotscitys.com, www.royalvegas.ca, www.fastwinnerhub.com and related or derivative websites.
• Charge-back: A reversal of funds initiated by you, your card provider, or payment processor.
• Closed Player Account: An account closed, deregistered, or self-excluded by you or the Casino.
• Inactive Account: A registered account with no login/logout activity for over six consecutive months, excluding accounts with logins but no financial transactions.
• Guest Player: A user playing with non-monetary, free-play casino credits.
• Participate: Any use or interaction with Casino Websites, games, or Software.
• Payment Service Provider: A third-party entity processing financial transactions on behalf of the Casino.
• Player/s: Any Real Player, Guest Player, Inactive Player, or Closed Account Player.
• Real Player: A user who has registered an active Casino account.
• Services: The Software and related capabilities offered for gameplay via desktop or mobile.
• Software: Licensed technology enabling access to Casino Websites, including apps.
• Your Jurisdiction: The location where you legally reside, work, or are domiciled.

1. YOUR PARTICIPATION ON THE CASINO WEBSITES

1.1 Participation

1. Participation on the Casino Websites, downloading and using the Software, and using the Services are all at your sole option, discretion, and risk. The Casino may suspend, modify, remove, or add to any part of the Services at any time without notice. The Casino Group shall not be liable for any resulting losses.
2. 1.1.2.1 Internet gambling may be illegal in Your Jurisdiction. It is your responsibility to ensure compliance with applicable laws. The Casino disclaims all liability in this regard.
3. 1.1.2.2 Gameplay is prohibited for users not physically located in Ontario. Services are offered only to users within Ontario.
4. You may only participate if it is legal to do so in Your Jurisdiction.
5. You must be at least 19 years of age (“Legally of Age”) or older if required by Your Jurisdiction. Proof of age may be requested, and failure to comply may result in account suspension.
6. We do not guarantee the legality of your participation under Your Jurisdiction’s laws.
7. We may request identity verification at any time. All registration information must be complete and accurate.
8. You authorize us and our agents to confirm your identity and right to use funds wagered on the site.
9. Only one account per Casino Website is permitted. We may close or restrict multiple accounts and withhold associated funds.
10. Casino wallets are separate across websites. Funds may not be transferred between accounts.
11. All winnings may be paid in Canadian Dollars (C$).
12. We may request documents to verify your account at any time. Unsatisfactory documentation may result in suspension or withholding of funds. Registration details must remain current.
13. You agree to receive communications from the Casino, its partners, and affiliates using your provided contact information.
14. Gambling on credit or by cash payments is not permitted.
15. You are responsible for maintaining a secure password. Your account must not be shared. You must report suspected misuse immediately. Offensive usernames are prohibited. Multi-Factor Authentication is offered for added security.
16. Promotions, bonuses, or offers are limited to one per person, household, email, payment method, and shared computer. We may restrict eligibility at our discretion.
17. 1.1.15.1 We may withhold or revoke promotions if abuse or suspicious activity is detected. Documentation may be requested before bonuses are credited.
18. By registering, you agree to the full Terms and Conditions. If you disagree, discontinue use and close your account. We recommend saving a copy of all records.
19. The name on any payment method must match the registered account name. Withdrawals will be processed only to verified accounts.
20. Updating or adding payment methods must be done through Player Services. You are responsible for understanding current payment terms.
21. Uncontested withdrawal funds may be returned to your account if requirements are not met. These funds will then be available for use.
22. To prevent reversal of pending withdrawals, contact Player Support to temporarily lock your account.
23. No interest will be accrued on any funds held in your account.

1.2 Your Warranties

You warrant and represent, and we enter into this Agreement on the basis of these representations, that throughout the duration of your use of our Services, you:

1. Are legally permitted to participate on the Casino Websites within Your Jurisdiction.
2. Are an “adult,” meaning you are Legally of Age and have reached the age of majority within Your Jurisdiction.
3. Shall not permit any third party—particularly anyone not Legally of Age—to access or use your Account, Software, or claim any prizes. You are responsible for securing your devices. See our FAQ for accessibility assistance.
4. Have provided personal details that are valid, accurate, and complete, and you will promptly notify us of any changes.
5. Are the rightful owner of the funds you deposit and wager and are authorized to use those funds for gameplay.
6. Will not deposit or wager any money obtained through illegal means.
7. Will honor all financial obligations to the Casino and will not initiate charge-backs, reversals, or denials of payments.
8. Have read, understood, and agreed to this Agreement in full.
9. Participate on the Casino Websites solely for personal entertainment—not professionally or as part of any coordinated group.

If any of the warranties above are breached, all associated transactions may be declared void, and any winnings may be forfeited.

1.2.3 Prohibited Participants

You confirm that you are not among the individuals prohibited from gambling under AGCO Registrar of Standards, section 3.01, including:

• Anyone under the age of 19
• Anyone enrolled in a self-exclusion program
• Anyone prohibited by court order from online gambling
• Anyone named in an AGCO directive prohibiting play
• Casino officers, board members, or partners
• Union representatives for Casino staff
• Employees of third-party game or equipment suppliers
• Employees or members of the AGCO
• Employees or board members of OLG or iGaming Ontario

1.3 Refusal to Register, Deregistration, Exclusion & Suspension

• We reserve the right to refuse your registration, or to deregister, exclude, or suspend you from using the Casino Websites at any time, at our sole discretion.
• By law, we are required to deny access to individuals who meet exclusion criteria defined by Ontario law or as directed by the AGCO Registrar. In such cases, the affected account(s) will be deactivated, and access to the Casino Websites denied.

1.4 Consequences of Deregistration, Exclusion or Suspension

If your account is deregistered, excluded, or suspended, you have the right to file a formal complaint by following the process described in Clause 10.14.

1.5 Inactive Accounts & Inactive Bonus Balances

This section applies only when all of a Real Player's accounts are classified as Inactive Accounts.

• If your account becomes inactive, we may choose to deactivate it. If there is a positive cashable balance, we will attempt to notify you using your latest contact details.
• If no action is taken by you within 30 days of the notification:
  • A monthly administration fee of 10 C$ may be deducted from your balance.
  • Deductions will continue until your balance reaches zero or the account is reactivated.
• Unused bonuses and any winnings from those bonuses may be forfeited after 6 months of inactivity, even if playthrough requirements were met. Loyalty points are also treated as bonuses.

1.6 Money Laundering and Other Illegal Activity

1.6.1 If the Casino reasonably suspects that you are involved in fraudulent, unlawful, or improper activity, including money laundering using funds from or intended to conceal illegal activity, we may immediately terminate your access to the Services and the Casino Websites. Your Account may be blocked, suspended, or deactivated without refund of any funds held therein.

In such cases, we also reserve the right to restrict your access to any other services we offer and to report your identity and any suspicious activity to regulatory bodies, law enforcement, financial institutions, or any relevant third parties ("Interested Third Parties"). You agree to fully cooperate with any investigations initiated by the Casino.

1.6.2 To prevent money laundering, the following policies apply:

• 1.6.2.1 Cash deposits are not accepted under any circumstances.
• 1.6.2.2 Withdrawals will only be processed after receipt of notarized copies of the following documents:
  • 1.6.2.2.1 Proof of the bank or card account used for wagers (e.g., clearly legible front and back copies of the card, redacted to hide the middle eight digits and the 3-digit CVV code, or a recent bank statement).
  • 1.6.2.2.2 Valid government-issued photo ID (e.g., driver’s license, passport, or national ID card with visible name, photo, and signature).
  • 1.6.2.2.3 Recent utility bill (no older than 6 months) showing your name and registered address (e.g., gas, electricity, credit card, or bank statement).

Note: When submitting credit card documentation, always redact the middle eight digits on the front of the card and the CVV code on the back for your protection.

1.7 Publicity

1.7.1 If, while playing on the Casino Websites, you win a prize considered by the Casino as notable, you agree to participate in any publicity events organized by the Casino and to appear in media promotions. The Casino will strive to respect and protect your privacy at all times.

1.7.2 You also grant the Casino permission to use your first name for promotional purposes and, if necessary, use a model’s image in place of your own.

1.7.3 For more details, refer to the Privacy Policy on this website.

1.8 Your Consent

1.8.1 Telephone calls may be recorded or monitored for quality assurance and security purposes. By using these services, you consent to such recordings.

1.8.2 We may record all online communications, including transaction history and site visits.

1.8.3 By registering an Account, you consent to be contacted via email, telephone, or SMS for matters related to your Account. To opt out of such communications, please contact our support team.

1.8.4 Opting out of promotional materials does not apply to essential business communications. Allow up to 3 business days for removal from promotional mailing lists. For assistance, please reach out to our team.

1.9 Use of Automated Players ("Bots") and Illegal Software

1.9.1 The use of any bots, automated tools, or artificial intelligence to exploit or interfere with the Software or Services is strictly prohibited. This includes, but is not limited to:

• Collusion tools between players (e.g., card sharing)
• Tools that assist in player targeting or selection
• Tools that disclose player stats without consent
• Automated betting or gameplay tools
• Information collection tools that operate in your absence
• Real-time gameplay advice software
• Programs that automate seat selection or entry (e.g., poker bots)

1.9.2 Any funds gained through the use of such tools may be forfeited by the Player.

1.9.3 The Casino reserves the right to suspend, block, or deactivate any Account using such software and may take legal action where appropriate.

2. The Service

2.1 The Casino Group is not liable for downtime, server disruptions, lagging, or any technical or political disturbances affecting gameplay. We also disclaim responsibility for issues caused by your internet service provider or third-party access. All Software and Services are provided "as is" without warranties of any kind, including but not limited to merchantability, fitness for a particular purpose, or legal compliance. You assume all risk regarding use and performance.

2.2 The Casino uses geolocation services to verify that you are physically located in Ontario. We may block access if location cannot be verified and will monitor location dynamically. Detection mechanisms will also identify unauthorized tools used to spoof location data.

2.2 (duplicate clause) The Casino Group is not liable for hardware malfunctions, internet failures, or any attempt to access the games in unintended ways. You are responsible for your internet and device setup.

The Casino makes no promises that its Software or Services will meet your expectations or be error-free. In case of technical issues like system or communication errors during gameplay, we reserve the right to void affected wagers.

2.3 While we aim for reliability, faults may occur. If so, report them to Customer Support and we will act promptly.

2.3.1 The Casino Group is not responsible for any damage, including lost winnings, due to service errors, communication issues, or misuse beyond our control.

2.3.2 We reserve the right to limit or void wagers. All bets are valid only once accepted by our servers. Any malfunctions, whether on our site or your device, will result in voided outcomes. Waivers made in your favor do not set precedents.

2.4 We may void winnings gained through malfunctions or abuse. The Casino can change, suspend, or remove any game or software at its sole discretion and without prior notice.

2.5 Services may be suspended temporarily for any reason. While we may try to notify you, we are not obligated. We’ll restore access as soon as practical, but are not liable for any resulting loss.

2.6 System errors that affect betting outcomes will result in voided wagers. Refunds for these cases are at our discretion. In cases of mistakes in odds or game mechanics, we reserve the right to nullify affected bets.

2.7 Per Clause 4.2, the Casino Group is not responsible for any losses from service delays or suspensions.

2.8 You are responsible for reporting any tax or regulatory obligations related to your winnings.

2.9 The Casino does not provide tax or legal advice. You should consult professionals in your jurisdiction as needed.

2.10 Currency exchange arbitrage is prohibited. Profits gained in this way may be forfeited without warning.

2.11 You may install and use the Casino’s Software in line with the End User License Agreement (EULA). You are strictly prohibited from the following "Non-Permitted Uses":

• Copying, reverse engineering, or modifying the Software.
• Distributing, leasing, or sublicensing the Software.
• Making the Software available to third parties via networks.
• Exporting the Software by physical or digital means.
• Using the Software in violation of any laws or regulations.

You assume full responsibility for any damage or costs resulting from these prohibited actions.

3. Shared Environments

We may impose any limits or conditions that we, in our sole discretion, deem appropriate on users who open or attempt to open accounts from shared environments — such as public computers or communal access points. To support this, the Casino keeps records of gaming environment usage for risk and compliance purposes.